支持
需要帮助?请联系 mail@yeyeye.vip。
收不到通知
无需通知授权或 APNs Token,即可完成设备注册并使用推送链接。打开 App、回到前台、进入消息页或手动刷新可查看最近 3 天消息;未开启系统提醒时,不承诺后台自动收件或实时提醒。开启通知并成功绑定后,新消息可额外通过 APNs 提醒;未绑定期间收到的历史消息不会补发,原设备身份和链接保持不变。
Device registration and push links work without notification permission or an APNs token. Open the app, return to the foreground, enter Messages or refresh to fetch messages from the last three days. With system alerts off, automatic background retrieval and real-time alerts are not promised. Enabling notifications and binding a token successfully adds APNs alerts for new messages; messages received without a binding are not pushed later. Your installation identity and link remain unchanged.
- 在 iPhone“设置”中确认已允许通知君发送通知。
- 确认网络正常,并回到通知君“设置”页查看权限提示。
- 确认脚本使用的是当前 Push Code;重置后旧链接会立即失效。
- 持续提醒可在对应消息中选择“停止后续提醒”。
隐私与数据删除
删除当前设备身份及关联云端消息和提醒:在 App“设置 → 重新配置推送”中确认操作。成功后本机身份与消息一并清除,原推送链接立即失效;已提交给 Apple 的在途通知可能仍会到达。卸载 App 或关闭通知不会自动删除云端数据,请以 App 的成功结果为准。
关闭通知或 Token 失效不会撤销推送链接。凭证丢失后,旧链接可能继续接收消息,需要原凭证重置/删除或联系客服核验。
凭证丢失、删除失败,或需要访问、更正及获取副本时,可通过 App“联系客服”或 mail@yeyeye.vip 寻求协助;正常完整删除无需先联系客服。完整说明请参阅隐私政策。
To delete the current device identity and associated cloud messages and reminders, open Settings → Reconfigure Push in the app and confirm. Once it succeeds, the local identity and messages are also cleared and the previous push link stops working immediately. Notifications already submitted to Apple may still arrive. Uninstalling or disabling notifications does not delete cloud data; rely on the app's success result.
For a lost credential, failed deletion, access, correction or a copy of your data, use Contact Support in the app or email mail@yeyeye.vip. Normal complete deletion does not require contacting support first. See the Privacy Policy.
联系我们
请描述 App 版本、iOS 版本、发生时间和错误提示。不要附上完整 Push Code、Device ID、APNs Token、管理凭证或包含敏感信息的通知正文。
安全提醒
专属链接相当于发送权限,请勿公开分享。通知可能出现在锁屏,请勿发送密码、验证码、密钥、健康或其他敏感、机密信息。